PRIVACY POLICY


Thank you for visiting our online store. Protecting your privacy is very important to us. You can contact us here(e-mail:info@penguindrink.comom or phone number: 650.655.303). Below you will find detailed information on how we handle your data.

Your privacy is of utmost importance to our company and we are committed to ensuring that your personal information is protected and not misused.

DATA ACCESS AND HOSTING

You can visit our website without revealing any personal information. At each visit, the web server automatically stores only the so-called server log file which contains: p. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the requests.

This access data is analysed exclusively for the purpose of ensuring the proper functioning of the website and improving our offer. All access data is deleted no later than seven days after the end of your visit to our website.

Third-party hosting services

Data is also processed by a third-party provider that we have contracted to provide hosting and website submission services on our behalf. This provider processes on its servers all data that is collected in the manner specified below when you visit our website or fill in the forms available in our online shop. Data is processed on other servers only to the extent described below.

This service provider is based in an EU or EEA member state.

COLLECTION AND USE OF DATA DURING THE CHECKOUT PROCESS AND CUSTOMER ACCOUNT

    We collect personal data that you submit to us when you place an order, contact us (e.g. via a contact form or email) or open a customer account with us. The mandatory fields are marked as such because we need this data to perform the contract or to process your contact request or open your customer account, and otherwise you would not be able to complete your order and/or create your customer account or send the contact request. It is obvious on each input form which data is collected. Upon termination of the contract or deletion of your customer account, any further processing of your data will be restricted, and your data will be deleted upon expiry of the applicable retention period under the relevant regulations, unless you expressly give consent. We reserve the right to continue to use your personal data to the extent and in the manner permitted by law, of which we inform you in this notice. Your customer account can be deleted at any time. For this purpose, you can send a message indicating the cancellation and deletion of your personal data.

    TRANSFER OF DATA

      In order to fulfill the delivery process of your order, we provide your data to the transport company in the scope required for the delivery of the ordered products. Depending on the payment service provider you have selected during the order process, we disclose the payment details collected for order processing purposes to the bank in charge of handling the payment and, where applicable, to the payment service provider commissioned by us or to the selected payment service. Some of these details are collected by the selected payment service providers if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.

      Disclosure of data to a shipping provider

      If, when or after placing your order, you have given us your express consent to do so, we disclose your e-mail address to the selected shipping provider on the basis of that consent, in order to enable the shipping provider to contact you to arrange the time of delivery.

      You may revoke your consent at any time by sending a message to the contact option described below or by notifying the shipping provider directly at the contact address specified below. After you revoke your consent, we will delete the data disclosed for this purpose, unless you expressly consent to the further use of your data or we reserve the right to continue to use your personal data to the extent and in the manner permitted by law, of which we inform you in this notice.

      NEWSLETTER AND PUPOSTAL ADVERTISING

        Advertising by email if you subscribe to the newsletter

        If you subscribe to our newsletter, we will regularly send you our newsletter on the basis that you have given your consent under the data requested at the time of subscription.

        You can unsubscribe from this service at any time. To do so, you can send an email to to the email address specified below or use the unsubscribe link in the newsletter. When unsubscribing, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data to the extent and in the manner permitted by law, of which we inform you in this notice.

        COOKIES AND WEB ANALYTICS

        In order to improve the user experience in our online shop, to enable you to make optimal use of its features, as well as to carry out market research, some pages of our website make use of so-called cookies.

        A cookie is a small text file that is automatically stored on your device. Some of the cookies we use are deleted after you close your browser session, these are so-called session cookies. Other cookies are stored on your device and allow us to recognize your browser when you visit us again, these are called persistent cookies. To check the storage period of cookies, you can use the overview function in the cookie settings of your web browser. You can set your browser to inform you whenever a page uses cookies and decide in each case whether to accept or reject them on a particular website or in general. Each browser has a different policy for managing cookie settings. You can find it within the menu help of each of them where it explains how you can change the configuration of cookies.

        To find out how to change the settings in your browser, visit the following links:

        Internet Explorer ™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies

        Safari ™: https://support.apple.com/kb/ph21411?locale=de_DE

        Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

        Firefox ™: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

        Opera ™: http://help.opera.com/Windows/10.20/de/cookies.html

        Please note that disabling cookies may limit your access to some features of our website.

        This website also uses the so-called DoubleClic kcookie for Google Analytics purposes (see below). The DoubleClickcookie enables the recognition of your browser when you visit other websites. The information automatically generated by the cookie about your visit to this website will be transmitted to and stored by Google on servers in the United States. By means of the IP anonymization enabled on this website, the IP address will be shortened before being transmitted within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be sent to a Google server in the USA and shortened there.

        Google will use this information to compile reports about your website activities and to provide other services related to your use of the website. This serves the protection of our legitimate interests in the optimal marketing of our online shop which are paramount in the process of balancing interests. In addition, Google may also transfer this information to third parties from time to time if required to do so by law or if third parties process this information on Google's behalf.

        Google DoubleClick is provided by Google LLC. (www.google.com).

        Google LLC is based in the USA and is certified with the EU-US Privacy Shield You can check the updated certificate at the following address:https://www.privacyshield.gov/list

        You can deactivate the DoubleClickcookie via http://www.aboutads.info/

        and adjust your browser settings accordingly.

        Use of Google (Universal) Analytics for web analyses

        Google collects information from your browser and sends it to the USA anonymizing the IP address as explained in the previous paragraph with some exceptions.

        Google LLC is based in the USA and is certified under the EU-US Privacy Shield. Based on this agreement between the United States and the European Commission, the latter has recognized Privacy Shield certified entities as those that guarantee an adequate level of data protection.

        You can prevent the data generated by cookies and related to your use of the website (including your IP address) from being recorded and processed by Google by downloading and installing the browser plug-in available via the following link: https://tools.google.com/dlpage/gaoptout/?hl=es

        Alternatively to the browser add-on, you can click on this link to prevent Google Analytics from recording your data on this website in the future. In this process, an opt-out cookie will be stored on your end-user device. If you delete your cookies, you will have to click on the link again.

        CONTACT POSSIBILITIES AND YOUR RIGHTS

        You have the right to obtain information free of charge about the data stored about you and, as appropriate, to correct, restrict processing, enable portability or delete such data.

        If you have any questions about how we collect, process or use your personal data, if you wish to query, correct, block or delete your data, or withdraw any consent you have given, or cancel the use of particular data, please contact us directly using the contact details provided on our website.

        You can also send a complaint to the responsible data protection supervisory authority or body.

        Right to object

        You can object to the processing of your data. If your data is processed for direct marketing purposes, you can exercise this right at any time as described above. If your data is processed for other purposes, you have the right to object only on grounds relating to your particular situation.

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